What if I have a problem with my shipment?
At Lens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. We also guarantee that all contact lenses will be delivered free of any manufacturer defects or we will replace them at no additional cost.
If your package is not exactly as ordered when you receive it, contact our Customer Service Department. Our customer service professionals will assist you and do whatever it takes to make things right.
Place an Order or contact Customer Service 24/7 at:
1-800 LENS.COM (536-7266)
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