Can I fax my order to Lens.com?
Lens.com maintains the highest standards of customer service. If you have any problem involving our site or your purchase please contact us immediately and we will do our best to service your needs as soon as possible.
You absolutely can! Our fax number is 1-800-401-1495.
While we welcome your fax, since you are reading this online we encourage you to try to complete the order online. Our ecommerce platform has many safety checks within it to help ensure you receive the proper lenses. If you are having any difficulty with either the fax order or placing the order online, please call one of our highly trained Customer Service Representatives at 1-800-LENSCOM, they will be happy to assist you.
To ensure the fastest service:
- fax us a copy of your current prescription including the Dr's name and address
- Fill out this form and email it back to us as an attachment, filled out online or by fax and we'll process your order.
- Please fill out as much of the form as you can and remember to include a copy of your prescription
Place an Order or contact Customer Service 24/7 at:
1-800 LENS.COM (536-7266)
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