How do I check on my order's status?
Lens.com understands the importance of being able to track your Order, and has provided an easy to use system to track any outstanding order through your Account.
Order Status
- Visit the My Account Page
- Log In to your Account
- Select the Order Status link
- Identify Order
- Orders will be listed by the Order #
- This Page will also display: Date Ordered, Shipping Address, Total Price, and Status
- Select the Appropriate Order
- In the Status Column you can check what stage of the Order Process your Order is in
- For more information about Order Status - see How does Order Status Work?
If you have any further questions, please contact our Customer Service Departmentfor further assistance.
More about My Account
Place an Order or contact Customer Service 24/7 at:
1-800 LENS.COM (536-7266)
-
100% Customer Satisfaction
Money Back Guarantee Complete Details
-
Hassle Free Returns Complete Details
-
Shop with Confidence
All personal information is encrypted and secure
-
We guard your information with the highest level of protection tested daily
-
We accept all major credit cards and these online payment methods - Online 24/7.
-
Spam-free Email
All your email preferences can be managed from the 'My Account' tab at the top of the page.
-
Your Lenses are Ready
With over 22 Million contact lenses in stock, we immediately fill your order with your exact prescription.
Over 7.5 million successful orders delivered!